Due to COVID-19 we might experience processing or delivery delays. We will do our best to keep you in the loop and to ensure your order gets to you as quickly and safely as possible.
We are Australia based!
All orders are shipped from our distribution centre in Brisbane, using Australia Post.
Dispatch is 1-3 business days depending on warehouse demand. All orders will be dispatched as soon as possible and if any delay is to occur you will be notified by email to the email address associated with your order.
We're not quite there yet. But best believe you'll be the first to know when we start shipping internationally!
We are not required to provide a refund or replacement if you change your mind in relation to our Products. But you can choose a refund or exchange if an item has a major problem. This is when the item:
(a) has a problem that would have stopped you from buying the item if you had known about it;
(b) is unsafe;
(c) is significantly different from the sample or description.
Please contact firstname.lastname@example.org to request a refund or replacement. Please ensure your Order No. & Full contact details as they appear on the order are included in the email.